Presentation/Packaging
Though the outer packaging is the same, the deluxe kit of South Beach Smoke ecigs has undergone a serious upgrade. Like its predecessors, the background is a glossy black and the magnet flap box has some interesting graphics in luminescent colors. South Beach’s busy nightlife and leisurely attitude is well depicted in both its logo and graphics. It is not just the box that has undergone improvement, the stuff inside too has been revamped.
Battery/Responsiveness
South Beach Smoke released their brand new SuperMAX Deluxe lithium ion batteries today (Feb 21, 2012) which increases the number of puffs to 600 for the High Capacity battery, and 300-400 puffs for the Standard Capacity. This is a huge improvement, and outshines most popular e-cigarettes capacity today.
The first revamping can be seen in the performance and presentation of the battery. The battery is the same as its earlier version the KR808D- it is long lasting and charges quickly. The modifications include its ability to run on 4.2 volts against the standard 3.7 regular run and the difference is very much noticeable even without a volt meter. The performance is markedly improved compared to other mini e-cigs as well as its own predecessors. The vapor production is much better too; in fact, it even helps in improving the taste. However, considering the longer life of the battery even with heavy use (almost 4 hours) the battery turns out to be a bit wider and heavier. The new features in the battery include the red-lit crystal LED and the company logo on the side. The other standard batteries available have a plastic cap for their LEDs, which make this red-lit crystal LED unique and impressive. In addition, having put “O” (for smoke) on the side of the battery with the company logo strengthens the brand image further and gives uniqueness to the battery.
Vapor/Flavor(s)
South Beach smoke cartomizers have not undergone any major changes though the battery’s increase in power does provide some increased flavor. Considering that the vapor production of their e-cigs has always been good, the battery’s increased power only enhances it further. As for flavor, there has always been a difference compared to the other flavors in the market. At the higher voltage, the tobacco flavor tastes very real and so does their menthol, coffee and vanilla flavors. When the battery runs on a high voltage, it tends to bring out the flavor in the e-liquid better and thus the flavor is enhanced. Many users of South Beach smoke who once felt that it was a trifle bland for their tastes are bound to be impressed by the renewed strength of the flavor. The tobacco flavor especially tends to stand out in the crowd of e-cigs in the market.
Conclusion
The deluxe kit of the South Beach Smoke has taken big strides in terms of improvement especially to their battery. The 4.2x battery has been quite unheard of in this category and hence comes as a surprise to SBS fans. They also have improved the flavors in terms of taste as the production has always been great and with all this newness the kit is indeed probably the best in its category available currently in the market. Priced at just $60 it is a good value for money making transitioning from real cigarettes to e-cigs that much easier.
Though the outer packaging is the same, the deluxe kit of South Beach Smoke ecigs has undergone a serious upgrade. Like its …
I enjoy their ecig but they have the worst customer service around with reps trained to lie to you directly.
1st order they claimed to ship on January second. A few days later tracking hasn’t updated and I call and am told the order was shipped on the 2nd. Same deal a few days after that. Finally 10 days or so after the order I call again, the rep tells me that the order hasn’t shipped because they are out of stock of cartridges. This proves that they first few customer service representatives lied.
2nd order was cartridges with their home delivery program. Shipped out on time and everything looked good. Opened up the package a week or two later when I ran out of cartridges from my original order. I find that they sent THE WRONG cartridges designed for their OTHER ecig. Super, cartridges that don’t work with my model. Call them up and the customer service rep says they’ll ship out the correct cartridges immediately and I would receive an email with tracking within 2 days. That was 2 weeks ago. They haven’t done shit and once again lied to me. Called yesterday and was totally blown off by customer service. Sent an email seeing if their customer service is any better if you don’t talk to them. No response.
Been totally calm and laid back with all communications with these idiots and crooks (except for the email hah!). Nothing works.
Going to file a complaint with the BBB on monday assuming they haven’t made any progress with the most recent issue.